HAPPY NEW YEAR FROM THE POLKADOT TEAM
Top Questions
To better understand the legality and “grey area” around psilocybin aka magic mushrooms, you’ll need to compare it to Cannabis’ road to legalization. At the moment, Cannabis is legalized in approximately 20 or so states after first being declared decriminalized - however on a federal level Cannabis is still a Schedule I substance.
The current state of psilocybin is best thought of as a few years behind Cannabis as it follows the same blueprint from decriminalization to legalization. The first state, Colorado (same as Cannabis) lead the way with decriminalization of the psilocybin, now we see Washington DC, Oregon state (legalized for medical use), Seattle, Detroit, Oakland, Santa Cruz, and more having decriminalized the substance.
Proposals for the states of California, Washington, Massachusetts, and several others have been put together by policymakers as well and are hopeful in passing in the very near future. At the moment Psilocybin is still a Schedule I substance like cannabis.
PolkaDot operates from a decriminalized zone and still advises that all sales are up to customer discretion and advises customers to be aware of their municipal and state laws.
We ship via USPS and other major carriers to get your order to you as fast as possible. It normally takes roughly 2-10 business days from when you place the order, and you can track your order at any point by visiting your account profile, or using the Shipping Confirmation email that we send when your order heads out into the world.
We offer free shipping on all orders over $100. Our standard option is $14.95, but we're hoping to offer lower shipping costs in the future.
Product Questions
When they are stored in a cool, dark, and dry place (14°- 20°C or 60-68°F), teas & microdose capsules can last between 1-2 years. Longer than this point can cause the products to lose some of their efficacy.
Chocolates should be stored in similar conditions and will normally have a shelf life of 9-12 months.
Our mushrooms are sourced locally and organically grown using grain substrate and coconut coir.
Please refer to our dosing guide for help on the best ways to enjoy our products.
Chocolates can be sensitive to any condition that's not ideal for long periods, whether it’s hot or cold temperatures. Exposure to extreme temperatures can result in Bloom, which is a greyish coating that develops on the surface of chocolate and is more visible on dark chocolate.
There are two different types of bloom in chocolates: fat bloom and sugar bloom. Fat bloom is due to fat migration and sugar bloom is caused by humidity. Chocolate should be stored at 14°C-20°C or 60°F-68°F with humidity under 65%. While we handle all of our products with care, we can't control conditions outside once they leave our hands.
As some of our products contain nuts, we cannot guarantee all PolkaDot products are 100% free of nut contamination.
Although none of our products contain peanuts, individuals with severe allergies should proceed with caution.
All of our pectin gummies are vegan friendly and most of our dark chocolates are vegan as well.
All of our pectin gummies are gluten free and most of our dark chocolates are gluten free as well.
Order Questions
We ship all over the U.S. with the exception of US Territories and any APO/FPO address.
We use USPS to get your orders to your doorstep.
At this time, we don't ship internationally, but we hope to sometime in the near future.
Shipping times may vary depending on the package’s final destination. On average, orders take anywhere from 2–10 business from when it was processed, to arrive.
All orders are securely and discretely packed with no way of seeing what is inside and shipped via USPS.
During warmer seasons, chocolates can be susceptible to melting in the heat. We do our best to ensure chocolates are made and stored in ideal temperatures (60-68 degrees Fahrenheit) but unfortunately, once a package is handed off to shipping fulfillment, we have little control over their storage conditions. We recommend that customers who order chocolates to warmer climates to track their packages and bring it indoors once it arrives.
If you receive a chocolate order which has melted or been damaged in transit, please email us and we’ll do our best to make it right.
Currently, we only accept credit card payments. We’re hoping to offer more channels of payment in the future.
In order to maintain a level of discretion, we do not accept any returns of product. If you are unsatisfied with your product for any reason, please let us know and we will make it right.
YES! Please contact our distributor on telegram.
We offer free priority shipping on any order over $100 and orders below that will start at $14.95 for priority shipping.
We contribute to your shipping costs on all orders, regardless of the transportation mode or location. For orders outside of local areas, the costs are significantly higher, leaving a remainder of $15 or more after our contribution is applied.
We want you to know that shipping costs do not change regardless of order size (unless you select an expedited option). We're committed to making sure you get your PolkaDot's on time and we're constantly looking for ways to improve the process so that we can deliver the best experience possible.